Privacy Policy

Teclaws Limited (“Teclaws”, “we”, “our”, or “us”) is a technology company registered and operating in Nairobi, Kenya. We provide cloud infrastructure, cybersecurity, software development, DevOps, and technical consulting services to businesses across Kenya and East Africa.

Our registered contact address for data-related enquiries is: teclawsgroup@gmail.com.

We collect information in the following ways:

Information you provide directly: When you submit our contact form, book a consultation, or communicate with us by email or phone, we collect your name, email address, phone number, company name, and the details of your enquiry.

Information collected automatically: When you visit our website, we may collect technical information including your IP address, browser type, device type, operating system, referring URLs, pages visited, and the time and duration of your visit. This information is collected through standard server logs and analytics tools.

Cookies and similar technologies: We use cookies to operate and improve our website. Please see our Cookie Policy for details.

We use your personal information to:

• Respond to your enquiries and provide the services you have requested
• Send you information relevant to a current or potential engagement
• Administer and improve our website and services
• Comply with our legal obligations
• Detect and prevent fraud or abuse

We do not use your information for unsolicited marketing communications without your consent.

We process your personal information on the following legal bases:

• Contract: Processing necessary to fulfil a service agreement or take steps at your request prior to entering into a contract.
• Legitimate interests: Processing for our legitimate business interests, such as improving our services and communicating with potential clients, where these interests are not overridden by your rights.
• Legal obligation: Processing required to comply with applicable law.
• Consent: Where we have obtained your explicit consent, which you may withdraw at any time.

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers: Trusted third-party services that help us operate our business, including email delivery, scheduling (Calendly), and analytics. These providers are bound by contractual obligations to protect your data.
• Legal authorities: Where required by law, court order, or regulatory authority.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, to maintain our business records, and to comply with our legal obligations. Client project records are typically retained for seven years. Website enquiry data is retained for up to three years unless you request earlier deletion.

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to our legal obligations)
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at teclawsgroup@gmail.com. We will respond within 30 days.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.

Our website may contain links to third-party websites, including LinkedIn, Instagram, Calendly, and WhatsApp. We are not responsible for the privacy practices of these services and encourage you to review their respective privacy policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: